Grand Mountain Rides, LLC would like to thank you for using our service. At GMR, when you reserve your ride, it is guaranteed. We can do this because we do not overbook, your time is your time. Because of this, we are unable to book that time for any other customer and do have a strict cancellation policy.
Cancellation Policy: (Not Group Policy)
*Cancel 24 hours or more in advance for a Full Refund
*Cancel 2 or more hours in advance for a 50% Refund(Private Rides Only)
*Less than 2 hours in advance No Refund
*Any ride booked 12 hours or less in advance can Not be cancelled
Group Transportation Cancellation Policy: (All Vans except Denver Pickups/Drop-Offs)
Cancel more than 14 days before the Booking Start Time = Full Refund
13+ =10% Cancellation Fee
12+ =20% Cancellation Fee
11+ =30% Cancellation Fee
10+ =40% Cancellation Fee
9+ =50% Cancellation Fee
8+ =60% Cancellation Fee
7+ =70% Cancellation Fee
6+ =80% Cancellation Fee
5+ =90% Cancellation Fee
<5 Days = No Refund
The refund is automatically calculated and processed as soon as booking is cancelled. No exceptions to the Refund Policy.
Worried about a Flight Delay, Flight Cancellation? Be sure to add Cancel Protect, a must have.
Cancel Protect: Only $30
*We will watch your incoming DEN flight and re-route your driver in the event of a delay without extra charge.
*No extra charge for rides taking longer than allotted due to Traffic or Weather.
*If your incoming flight is cancelled, you will have the choice of rescheduling or a full refund less Cancel Protect.
MUST BE ADDED AT THE TIME OF BOOKING
No Refunds on Cancel Protect.
Shuttle Cancel Protect: Only $8/adult $5/child
*Missed your Shuttle? Ensure you choose Shuttle Cancel Protect to protect you in the event of a missed ride. If you miss your Shuttle, we will issue a credit for what is paid less any penalties. Credit will be good for up to 90 days.
Let us know 2 hours in advance to avoid any Penalties:
**Door to door Grand Lake Pickup Penalty: $40/person
**Door to door Granby Pickup Penalty: $20/person
**Door to door Tabernash Pickup Penalty: $15/person
**Door to door Fraser Pickup Penalty: $10/person
**Door to door Winter Park/Winter Park Resort Pickup Penalty: $5/person
**Door to door Airport Hotel Pickup Penalty: $20/person
**Door to door Colorado Mills Pickup Penalty: $20/person
MUST BE ADDED AT THE TIME OF BOOKING
No Refunds on Shuttle Cancel Protect.